Returns & Exchanges
We want you to be fully satisfied with your Gramicci gear, which is why we offer a 30-day return window for all unwashed and unworn items. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and affix the return shipping label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
